Shipping Policy

All orders are processed within 1–2 business days. Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Times (U.S. Only)

Standard Shipping: 3–7 business days

During high-demand periods, shipping may take up to 10–12 business days

Shipping Costs

We Offer FREE SHIPPING

Delays

We always work hard to ensure fast delivery. However, shipping times may occasionally be affected by factors outside of our control (carrier delays, weather events, holidays).

Guarantee

If your order has not arrived within 14 days of dispatch, please contact us at heressenceus@gmail.com If we cannot resolve the issue, you are eligible for a full refund under our money-back guarantee.

Returns

For information on returns and refunds, please refer to our Refund Policy.